TERMS AND CONDITIONS
Last Updated: July 10, 2026
These Terms and Conditions govern your use of the Deck The Halls Christmas Lights website, online forms, text-messaging services, and related communications.
Deck The Halls Christmas Lights is operated by Deck the Halls LLC (“Deck The Halls,” “we,” “us,” or “our”).
By using our website, submitting an online form, requesting a quote, communicating with us, or opting in to receive text messages, you agree to these Terms and Conditions.
1. OUR SERVICES
Deck The Halls Christmas Lights provides professional holiday-lighting services for residential and commercial properties.
Our services may include:
• Holiday-lighting design
• Installation
• Maintenance and repair
• Removal
• Storage
• Related decorating and customer-support services
The availability, scope, pricing, and scheduling of services are determined individually for each property and project.
Submitting an online form or requesting a quote does not guarantee that we will accept a project, provide services in a particular location, offer a particular installation date, or honor a preliminary price estimate.
2. QUOTES, PROPOSALS, AND SERVICE AGREEMENTS
Quotes and proposals are based on the information available to us at the time they are prepared.
Pricing, materials, scheduling, or scope may change if:
• The requested design or service scope changes
• Property measurements differ from the information originally provided
• Property conditions create additional installation requirements
• Special equipment, materials, electrical work, or safety measures are required
• The customer requests additions or modifications
• Weather, access, structural conditions, or other circumstances affect the work
• Information provided during the quote process was incomplete or inaccurate
A signed proposal, service agreement, invoice, payment agreement, or other project-specific written agreement may contain additional terms.
If a project-specific written agreement conflicts with these website Terms and Conditions, the project-specific written agreement will control for that project.
3. CUSTOMER-PROVIDED INFORMATION
You agree to provide accurate and current information when submitting a form, requesting a quote, or communicating with us.
Information you provide may include:
• Your name
• Email address
• Telephone or mobile number
• Property address
• Billing or mailing address
• Residential or commercial property information
• Requested services
• Project descriptions
• Lighting color and design preferences
• Estimated project budget
• Scheduling preferences
• Photographs, videos, drawings, measurements, or property images
• Referral information
• Other information relevant to your inquiry or project
You represent that you are authorized to request information or services for the property identified in your submission.
4. PROPERTY INFORMATION AND PHOTOGRAPHS
Customers may be asked to provide photographs, measurements, descriptions, or other information about a property.
Information and photographs submitted through our website, by email, or by text message may be used to:
• Evaluate the property
• Prepare a quote or proposal
• Develop a lighting design
• Plan labor, materials, and equipment
• Coordinate installation, maintenance, repair, or removal
• Document the project
• Maintain customer and project records
• Resolve questions regarding the requested or completed work
Customers should not submit photographs, documents, or information they are not authorized to provide.
5. TEXT-MESSAGING PROGRAM
Program Name:
Deck The Halls Christmas Lights Customer Communications
By checking the text-message consent box on our website or otherwise expressly agreeing to receive text messages, you consent to receive text messages from Deck The Halls Christmas Lights at the mobile number you provide.
Messages may be sent from either of the following numbers:
615-552-0362
615-657-8529
Messages may relate to:
• Your quote or service request
• Questions about your property or project
• Requests for photographs, measurements, or additional information
• Proposal or estimate follow-up
• Scheduling and appointment coordination
• Installation updates
• Maintenance and repair updates
• Removal updates
• Weather-related or operational changes
• Deposits, invoices, payments, and account communication
• Customer-service follow-up
• Other communications related to your inquiry or requested services
These messages are primarily informational, conversational, transactional, and service-related.
Promotional or marketing text messages will only be sent when we have obtained the consent required for those communications.
6. MESSAGE FREQUENCY AND CHARGES
Message frequency varies depending on your inquiry, project, requested services, and communication with our team.
Message and data rates may apply according to your wireless carrier and mobile plan.
Deck The Halls does not charge a separate fee to receive our text messages, but your wireless carrier may impose charges.
Consent to receive text messages is not a condition of purchasing goods or services.
7. OPTING OUT OF TEXT MESSAGES
You may opt out of receiving text messages at any time by replying STOP to the number that sent the message.
After replying STOP, you may receive one final text message confirming that your opt-out request has been processed.
We will not continue sending text messages from that messaging program unless you provide consent again.
You may also request that text messaging stop by contacting us at:
Phone: 615-552-0362
Email: info@deckthehallschristmaslights.com
Opting out of text messages does not prevent us from communicating with you through email, telephone calls, mail, or another appropriate method regarding an existing inquiry, agreement, account, payment, or service obligation.
8. TEXT-MESSAGE ASSISTANCE
For assistance with text messages, reply HELP to the number that sent the message or contact:
Deck the Halls LLC
Deck The Halls Christmas Lights
Phone: 615-552-0362
Text: 615-552-0362 or 615-657-8529
Email: info@deckthehallschristmaslights.com
9. MESSAGE DELIVERY
Text-message delivery is subject to the availability and performance of wireless carriers, telecommunications networks, mobile devices, and third-party service providers.
Messages may be delayed, blocked, or undelivered because of:
• Wireless carrier systems
• Network availability
• Device settings
• An incorrect or inactive telephone number
• Spam filtering
• Technical failures
• Circumstances outside our reasonable control
Deck The Halls and participating wireless carriers are not responsible for delayed or undelivered messages to the fullest extent permitted by law.
10. RESPONSIBILITY FOR YOUR TELEPHONE NUMBER
By providing a mobile number, you represent that you are the account holder or an authorized user of that number.
You agree to notify us if:
• Your mobile number changes
• You are no longer an authorized user of the number
• The number is reassigned to someone else
• You no longer wish to receive text messages
11. PRIVACY
Our collection, use, retention, protection, and disclosure of personal information are described in our Privacy Policy.
The Privacy Policy also explains how we handle:
• Mobile telephone numbers
• Text-message consent records
• Opt-out requests
• Information provided through text communications
• Website-form submissions
• Customer and project information
Our Privacy Policy is available through the Privacy Policy link on our website.
12. THIRD-PARTY SERVICES
We may use third-party service providers to operate our website and conduct our business.
These providers may assist with:
• Website hosting
• Online forms
• Customer and project records
• Email communication
• Text communication
• Workflow automation
• Payment processing
• Invoicing
• Electronic signatures
• Analytics
• Advertising
• Information technology
• Telecommunications
• Data storage
These providers may include Wix, SimpleTexting, Zapier, payment processors, electronic-signature providers, telecommunications providers, wireless carriers, and other vendors.
Third-party platforms may maintain their own terms, conditions, and privacy policies.
13. PAYMENTS AND DEPOSITS
Payments, deposits, and invoices may be processed through third-party payment providers.
Specific payment terms, deposit requirements, due dates, cancellation provisions, and refund provisions will be stated in the applicable proposal, invoice, service agreement, or payment request.
Submitting a payment does not alter the scope of work unless a change is confirmed by Deck The Halls in writing.
14. WEBSITE CONTENT
Unless otherwise stated, the text, photographs, graphics, videos, designs, logos, branding, service descriptions, and other content displayed on our website are owned by or licensed to Deck The Halls.
Website content may not be copied, reproduced, distributed, republished, sold, or used commercially without our prior written permission, except as permitted by law.
15. WEBSITE AVAILABILITY
We make reasonable efforts to maintain our website and keep its information accurate.
However, we do not guarantee that:
• The website will always be available
• The website will be free from errors
• All information will always be current
• Online forms will always function correctly
• Electronic communications will always be delivered
• Website content will be suitable for every purpose
Website content is provided for general informational purposes and does not constitute a binding proposal, warranty, or guarantee unless expressly included in a written project agreement.
16. CUSTOMER COMMUNICATIONS
We may communicate with customers and prospective customers through:
• Telephone calls
• Text messages
• Email
• Online forms
• Electronic proposals
• Electronic service agreements
• Invoices and payment systems
• Mail
• Other reasonable communication methods
You are responsible for keeping your contact information accurate and current.
17. PROHIBITED WEBSITE USE
You may not use our website to:
• Submit false, misleading, or fraudulent information
• Impersonate another person
• Attempt to gain unauthorized access to the website or related systems
• Interfere with the website’s operation
• Transmit malicious software or harmful code
• Violate another person’s privacy or intellectual-property rights
• Engage in unlawful, abusive, or fraudulent activity
18. DISCLAIMER
We make reasonable efforts to provide accurate information and professional services.
However, preliminary website information, examples, photographs, descriptions, and general pricing information should not be treated as a final project quote or guarantee.
A binding project scope and price are established through the applicable proposal, service agreement, invoice, or other written project documentation.
19. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Deck The Halls will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from the use of our website, online forms, or text-messaging program.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
20. INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from:
• Your unlawful misuse of our website
• Your violation of these Terms
• Your submission of information or content you were not authorized to provide
• Your infringement of another person’s rights
This section does not apply to losses caused by Deck The Halls to the extent responsibility cannot legally be limited.
21. GOVERNING LAW
These Terms and Conditions are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
Any dispute relating solely to these website Terms will be handled in an appropriate court located in Tennessee unless applicable law requires otherwise.
22. CHANGES TO THESE TERMS
We may update these Terms and Conditions periodically to reflect changes in our services, practices, technology, vendors, or legal obligations.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or communication services after an update constitutes acceptance of the revised Terms to the extent permitted by law.
23. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
24. ENTIRE WEBSITE AGREEMENT
These Terms and our Privacy Policy govern general use of our website and online communication services.
They do not replace a project-specific proposal, service agreement, invoice, payment agreement, warranty, or other written agreement.
25. CONTACT US
Questions about these Terms and Conditions may be directed to:
Deck the Halls LLC
Deck The Halls Christmas Lights
3266 Memorial Blvd
Suite E, Box 117
Murfreesboro, TN 37129
Phone: 615-552-0362
Text: 615-552-0362 or 615-657-8529
Email: info@deckthehallschristmaslights.com
Website: https://www.deckhalls.com
PRIVACY POLICY
Last Updated: July 10, 2026
Deck the Halls LLC, operating under the brand name Deck The Halls Christmas Lights (“Deck The Halls,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you:
• Visit our website
• Submit an online form
• Request a quote
• Communicate with us
• Opt in to receive text messages
• Become a customer
• Use our services
By using our website, submitting information, or communicating with us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
We may collect information that you voluntarily provide, including:
• Name
• Email address
• Telephone or mobile number
• Property address
• Billing or mailing address
• Residential or commercial property information
• Project descriptions
• Requested services
• Lighting color and design preferences
• Estimated project budget
• Scheduling preferences
• Photographs, videos, drawings, measurements, or property images
• Referral-source information
• Communications with our team
• Proposals, agreements, invoices, and payment information
• Text-message consent and opt-out records
• Customer-service records
• Other information you choose to provide
2. INFORMATION COLLECTED AUTOMATICALLY
When you use our website, we or our service providers may automatically collect limited technical and usage information, including:
• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages viewed
• Approximate location derived from an IP address
• Date and time of visits
• Referring website or advertisement
• Website interactions
• Cookie, pixel, and analytics information
This information may be used to operate, protect, analyze, and improve our website, services, and advertising.
3. HOW WE COLLECT INFORMATION
We may collect personal information through:
• Website forms
• Quote and consultation requests
• Telephone calls
• Text messages
• Emails
• In-person communications
• Proposals and service agreements
• Invoices and payment systems
• Electronic-signature platforms
• Customer-service communications
• Cookies and analytics technologies
• Advertising platforms
• Information submitted through third-party services used in our business
4. HOW WE USE INFORMATION
We may use personal information to:
• Review and respond to inquiries
• Determine service availability
• Prepare quotes, proposals, and estimates
• Evaluate requested projects
• Develop lighting designs
• Request photographs, measurements, or additional information
• Communicate about requested services
• Schedule consultations, installations, service visits, repairs, and removals
• Provide installation, maintenance, removal, and customer support
• Process agreements, invoices, deposits, and payments
• Maintain customer and project records
• Coordinate materials, labor, equipment, and scheduling
• Send operational and service-related updates
• Improve our website, services, advertising, and customer experience
• Measure website and advertising performance
• Prevent fraud, misuse, and security incidents
• Comply with legal, tax, accounting, insurance, and regulatory obligations
• Enforce agreements and protect our legal rights
• Send text messages when appropriate consent has been provided
• Carry out other purposes disclosed when information is collected
5. TEXT-MESSAGE INFORMATION
When you agree to receive text messages, we may collect and maintain:
• Your mobile telephone number
• Your name
• The date and time of consent
• The method through which consent was provided
• The consent language displayed when you opted in
• Messages exchanged between you and our team
• Message-delivery information
• Opt-out requests
• HELP requests
• Other information you provide through text messages
Messages may be sent from:
615-552-0362
615-657-8529
Messages may relate to:
• Your quote or service request
• Questions about your property or project
• Requests for photographs or additional information
• Proposal or estimate follow-up
• Scheduling and appointments
• Installation, maintenance, repair, and removal
• Weather-related or operational updates
• Invoices, deposits, payments, and account communication
• Customer service
• Other communications related to your inquiry or requested services
Message frequency varies.
Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing goods or services.
6. TEXT-MESSAGE OPT-OUTS
You may stop receiving text messages at any time by replying STOP to the number that sent the message.
After opting out, you may receive one final message confirming that your request has been processed.
For assistance, reply HELP or contact:
Phone: 615-552-0362
Email: info@deckthehallschristmaslights.com
We may maintain a limited suppression record containing your mobile number and opt-out status so that we can honor your request and avoid sending additional messages without renewed consent.
7. MOBILE-INFORMATION SHARING
We do not sell or rent mobile telephone numbers.
We do not share mobile telephone numbers, text-message opt-in data, or text-message consent information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be shared with service providers that assist us with:
• Sending and receiving text messages
• Managing customer communications
• Operating our website and forms
• Maintaining customer records
• Automating internal workflows
• Providing telecommunications or technical support
These providers may include messaging platforms, website providers, workflow providers, telecommunications companies, and wireless carriers.
Mobile information is shared with these providers only as reasonably necessary to provide our communications and operate our business.
We may also disclose information when required by law, legal process, court order, or a valid governmental request.
8. HOW WE MAY SHARE OTHER PERSONAL INFORMATION
We may share personal information with:
• Owners, employees, representatives, installers, contractors, and team members who need the information to perform their responsibilities
• Website-hosting and form-management providers
• Customer-management and workflow providers
• Email and text-messaging providers
• Payment processors, banks, and invoicing providers
• Electronic-signature providers
• Bookkeepers, accountants, insurers, attorneys, and professional advisers
• Advertising and analytics providers
• Information-technology and security providers
• Government authorities when required by law
• A buyer, successor, lender, or adviser involved in a merger, acquisition, financing, reorganization, or sale of business assets
Examples of service providers we may use include Wix, SimpleTexting, Zapier, payment processors, electronic-signature providers, telecommunications providers, and wireless carriers.
Service providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
9. SALE OF PERSONAL INFORMATION
We do not sell mobile numbers or text-message consent information.
We do not knowingly sell personal information for monetary payment.
Certain analytics or advertising technologies may involve the disclosure of limited website or device information to service providers.
Where applicable law treats those disclosures as a sale or sharing of personal information, you may contact us to ask about available privacy choices.
10. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies to:
• Operate the website
• Remember preferences
• Understand website traffic
• Measure website performance
• Analyze visitor interactions
• Prevent fraud or misuse
• Support advertising and marketing
• Improve our services
You may be able to control cookies through your browser or device settings.
Disabling cookies may affect how certain website features function.
11. PAYMENT INFORMATION
Payments may be processed by third-party payment processors.
We may receive transaction details such as:
• Customer name
• Billing address
• Payment amount
• Payment status
• Date of payment
• Partial payment-method information
• Transaction or invoice identifiers
We generally do not directly store complete payment-card numbers when payment information is entered through a third-party payment processor.
Payment processors maintain their own privacy and security practices.
12. PHOTOGRAPHS AND PROPERTY INFORMATION
Photographs, videos, drawings, descriptions, measurements, and other property information submitted by customers may be used to:
• Evaluate a service request
• Prepare a proposal
• Develop a design
• Plan an installation
• Determine materials and equipment
• Coordinate installation, service, maintenance, or removal
• Maintain project records
• Resolve questions or disputes
Project photographs may also be used for training, documentation, portfolio, advertising, or social-media purposes when permission has been obtained or such use is otherwise permitted.
Customers should notify us if they have concerns regarding the use of identifiable property photographs.
13. MARKETING COMMUNICATIONS
We may send email or other marketing communications where permitted by law.
Promotional text messages will only be sent when we have obtained the consent required for those communications.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.
Opting out of marketing messages does not prevent us from sending necessary service, scheduling, transaction, account, payment, or customer-support communications through an appropriate channel.
14. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Respond to inquiries
• Prepare and manage proposals
• Provide requested services
• Maintain customer and project records
• Process payments
• Support warranties or service obligations
• Maintain accounting and tax records
• Meet insurance and legal requirements
• Resolve disputes
• Prevent fraud or misuse
• Enforce agreements
• Honor communication opt-outs
• Protect our business and customers
Retention periods may vary depending on the type of information, the relationship involved, and the reason the information was collected.
15. INFORMATION SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
These measures may include:
• Limiting access to information
• Using password-protected systems
• Using reputable service providers
• Maintaining appropriate account controls
• Restricting access to individuals who need information for business purposes
However, no website, electronic transmission, messaging platform, or storage system can be guaranteed to be completely secure.
16. YOUR PRIVACY CHOICES
Subject to applicable law, you may contact us to:
• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Update your contact information
• Change your communication preferences
• Withdraw text-message consent
• Opt out of promotional communications
• Ask questions about our privacy practices
Some information may need to be retained for legal, contractual, accounting, tax, insurance, security, opt-out, or recordkeeping reasons.
We may need to verify your identity before completing certain requests.
To make a request, contact:
Email: info@deckthehallschristmaslights.com
Phone: 615-552-0362
17. BROWSER AND COOKIE CONTROLS
Internet browsers and devices may offer privacy settings, cookie controls, or “Do Not Track” signals.
Because there is not a universally accepted standard for responding to every type of browser signal, our website may not respond to all such signals.
You may use available browser settings, cookie controls, or device settings to manage certain data collection.
18. CHILDREN’S PRIVACY
Our website and services are intended for adults seeking residential or commercial holiday-lighting services.
We do not knowingly collect personal information directly from children under 13.
If we learn that a child under 13 has submitted personal information without appropriate parental authorization, we will take reasonable steps to delete it.
19. EXTERNAL LINKS
Our website may contain links to third-party websites, services, payment platforms, or social-media pages.
We do not control and are not responsible for the privacy, security, content, or practices of third-party websites or platforms.
You should review the privacy policies of third-party services before providing them with information.
20. BUSINESS TRANSFERS
If Deck the Halls LLC is involved in a merger, acquisition, financing, sale, reorganization, or transfer of business assets, personal information may be disclosed to advisers, lenders, prospective purchasers, or successor organizations as part of that transaction.
Any successor will remain subject to applicable privacy obligations regarding transferred information.
21. LEGAL DISCLOSURES
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law
• Respond to a subpoena, court order, or legal process
• Respond to a lawful governmental request
• Investigate fraud, misuse, or security incidents
• Enforce our agreements
• Protect our rights, property, employees, customers, or the public
• Establish, exercise, or defend legal claims
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, practices, technology, vendors, or legal obligations.
Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
Material changes may also be communicated through another reasonable method when required by law.
23. CONTACT US
Questions, concerns, or requests relating to this Privacy Policy may be directed to:
Deck the Halls LLC
Deck The Halls Christmas Lights
3266 Memorial Blvd
Suite E, Box 117
Murfreesboro, TN 37129
Phone: 615-552-0362
Text: 615-552-0362 or 615-657-8529
Email: info@deckthehallschristmaslights.com
Website: https://www.deckhalls.com